With the tornado damage to our building back in May, we continue to work through making repairs and appreciate all of the well wishes, amazing subcontractors, insurance company and our partners who have offered guidance.  Here are several key tips we recommend when handling disaster re-construction:

1. Urgency: Evaluate what damage poses an immediate threat to life safety such as a leaning light pole, glass shards, or structural dangers.  Make sure to secure the property to limit exposure to users, visitors or trespassers.  Also, find unwanted water or gas sources that might pose additional concern.  Some policies may require immediate action to mitigate additional loss.
2. Communicate: Contact your insurance company so they can be an ally through the process. Understand the specific terms of the insurance policy, including coverage limits, exclusions, and any deductibles. Ensure that the repairs fall within the scope of covered damage and ask for a timeline on payment disbursement and allowable  activities in the meantime.
3. Contractor Selection & Qualifications: Choose a licensed and insured contractor experienced in commercial construction. Interview several companies to make sure their cultures, schedules, and past qualifications match your needs.  Contact any engineers, architects or other professionals needed to start the project.
4. Documentation & Proof of Loss: Provide thorough documentation of the damage, including photos, videos, and written descriptions. An accurate and detailed claim helps to ensure a smooth claims process and proper reimbursement.
5. Municipal Regulations: Contact your local municipality to make sure they understand your building status and inspect the current conditions to determine if you can maintain occupancy before and during repairs.  They will investigate fresh air status, structural stability and general occupant safety.
6. Stay Calm: Remember repairs will happen to buildings and tangible property even if the process is daunting, time consuming and frustrating at times. The most important priority is keeping lives safe.